Customer service is our priority!
Below you will find answers to the most frequently asked questions. If necessary, we are always at your disposal.
Below you will find answers to the most frequently asked questions. If necessary, we are always at your disposal.
After the end of a given month, each producer in the micro-installation will receive information on the amount of electricity sold to the indicated e-mail address of Solare Energy (i.e. the surplus energy produced).
Surplus is the amount of energy that has not been used in a given hour, which is why it has been introduced into the grid.
The installation of the meter and the execution of this process is carried out by the local DSO.
At least 30 days before the planned launch of the micro-installation, report to the local Distribution System Operator (DSO) to complete all formalities. In the next step, please contact us to conclude a repurchase agreement.
It is an installation for generating electricity from a renewable energy source (RES), whose total installed capacity does not exceed 50 kW.
